Salt & Shein is committed to providing you with the highest levels of professional service. This includes protecting your privacy.
Personal information is any information that can be used to identify you. This includes any personal information or opinions about you, whether true or not, no matter how the information or opinions are recorded.
Sensitive information is a special category of personal information and includes information about your health, race or ethnic origin, political or religious beliefs, membership of a trade union or association, sexual preferences or criminal record. We will not disclose your sensitive information without your express prior consent unless there is a need to disclose such information in accordance with the Privacy Act 1988 (Cth).
We collect the personal information and resumes of individuals as a result of applications received for positions that we advertise on behalf of our clients.
We also collect and use personal information for the following purposes:
Personal information that we collect and use may include your name, date of birth, current address, email address, telephone numbers, work history, performance appraisals, qualifications, health information, personal history, opinions from referees and our assessment of you as a prospective candidate for recruitment.
The personal information that we collect and hold usually falls into the following categories:
We will not use your personal information for any purpose which is not related to the service we provide to you or for any purpose for which you would not reasonably expect us to use your personal information.
We will take all reasonable steps to ensure that the personal information that we hold is accurate and up to date. If you feel that information about you is not accurate or your details have or are about to change, please inform us and we will correct or update your personal information.
If you would like to access any of our services on an anonymous basis please tell us. If this is possible and lawful, we will take all reasonable steps to comply with your request. However, if you choose not to provide us with your personal information we may not be able to provide you with the services or assistance you require, including arranging suitable interviews for you.
Where possible, we collect your personal information directly from you. If you feel that the information that we are requesting is not information that you wish to provide, please feel free to raise this with us.
In certain situations we also obtain information from third parties such as referees, educational institutions and former employers.
For the purposes referred to in this policy we may disclose your personal information to:
We do not usually send personal information out of Australia. If you need us to send information to another country we will do so with your consent. If we are otherwise required to send information overseas we will take measures to protect your personal information. We will protect your personal information either by ensuring that the country of destination has similar protections in relation to privacy or that we enter into contractual arrangements with the recipient of your personal information that safeguards your privacy.
You have a right to access and copy your personal information, subject to certain exceptions provided for in the Privacy Act 1988 (Cth). If you would like to access your personal information please follow the procedures set out in our Access Policy.
Our Access Policy is outlined below. For security reasons, you will be required to put your request in writing and provide proof of your identity. If you are able to establish that personal information we hold about you is not accurate, complete or up to date we will take all reasonable steps to correct our records.
We will take all reasonable steps to secure your personal information. Electronic information is protected by various security measures and access to information and databases is restricted to staff of Salt & Shein that need access to the information in order to perform their duties.
We have a Grievance Policy for dealing with your privacy complaints. The purpose of the policy is to ensure that any person that has a complaint with the way their personal information is collected, used, disclosed, stored and administered may lodge a complaint under the Grievance Policy. All complaints will be treated seriously and dealt with promptly. The Grievance Policy is our way of ensuring your privacy concerns are raised and addressed promptly. Our Grievance Policy can be accessed below.
The above Act and Regulations require us to provide the following statement to you.
Any job seeker or job applicant who believes that any employment placement service has acted inappropriately may contact the Department of Fair Trading on 133 220.
If you would like more information on privacy or have any questions in relation to this policy, we can be contacted by telephone, mail or facsimile as follows:
Salt & Shein
Level 12, 88 Phillip St.
Sydney NSW 2000
Telephone: (02) 9947 9732
Facsimile: (02) 9947 9777
We reserve the right to review, and if necessary, change this policy.
At all times conduct under this Policy will be governed by the following principles:
We will provide access by allowing you to inspect, take notes of or receive copies or print outs of the personal information that we hold about you. To obtain access please make your request in writing, addressed to us. Our contact details are available on our website.
For security reasons you will be required to put your request in writing and provide proof of your identity. This is necessary to ensure that personal information is provided only to the correct individuals and that the privacy of others is not undermined.
If you are able to establish that the personal information we hold about you is not accurate, complete or up to date we will take all reasonable steps to correct our records.
Access will be denied if:
If we deny access to information we will set our reasons for denying access. Where there is a dispute about your right of access to information this will be dealt with in accordance with our Grievance Policy.
We will take all reasonable steps to provide access or the information requested within 14 days of your request. In situations where the request is complicated or requires access to a large volume of information, we will provide access or the information requested within 30 days.
We may seek payment for our costs of supplying you with this information.
Who may lodge a grievance or complaint under this policy?
If you have provided us with personal information, or we have collected and hold your personal information, you have a right to make a complaint and have it investigated and dealt with under this policy.
What is a “privacy” complaint?
A privacy complaint relates to any concern that you may have regarding our privacy practices or our handling of your personal information. This could include matters such as:
If you have a complaint about our privacy practices or our handling of your personal information please contact us. We try to resolve complaints at the local level if possible. All complaints will be logged on our database. Our contact details are available on our website.
Once the complaint has been made, we will try to resolve the matter in a number of ways:
We are unable to deal with anonymous complaints. This is because we are unable to investigate and follow-up such complaints. However, in the event that an anonymous complaint is received we will note the issues raised and, where appropriate, try and resolve them appropriately.